aviation

Oman Air wins ‘Best Airline Staff in Middle East’ award

October 7, 2021

Oman Air has won 'Best Airline Staff in the Middle East' at the Skytrax World Airline Awards 2021 — voted for by air travellers.

The award was announced online this year and recognises the commitment of Oman Air’s staff to providing guests with exceptional customer care. This year’s award follows wins in the same category in 2011, 2014, 2015 and 2017.

CEO Abdulaziz Al Raisi said: “We are thrilled that our staff have once again been recognised by the Skytrax World Airline Awards for their outstanding service. To know that our guests value the high standards of hospitality they provide is a reward in itself and reminds us of the importance of exceptional customer care and quality service.

'This accolade will inspire us to even greater heights as we continue to deliver our promise of a premium flying experience for all our guests.”

Oman Air has received awards from industry bodies, consumer groups and publications around the world.

In 2021, the airline was awarded a Five Star rating in the Major Airline category from the Airline Passenger Experience Association (APEX), a Skytrax 5-Star Covid-19 Airline Safety Rating, and a Skytrax 5-Star Covid-19 Lounge Safety Rating for its lounge at Muscat International Airport.

The carrier and its Holidays division also earned the Safe Travels Stamp from the World Travel and Tourism Council.

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